Customer Service

At Redemption Sports, we make it our #1 priority to stock our store with everything you’ll need, no matter where you’re headed. We believe the right equipment leads to the best experience.

Come visit us at our Galena location off Mount Rose Highway, just 30 minutes away from the pristine North Shores of Lake Tahoe. You can also check out the majority of our product line on our website. If there’s an item you’re looking for and don’t see it here, give us a call or contact us by email. We can see if we have it in stock in the store, or we can order it for you.

We strive to ship your order as quickly as possible. Standard pulling and packaging time on all in-stock items is one working day. Shipping times will vary by destination, however, average delivery times once an item has shipped is no more than six business days. If a product is out of stock, you will be notified via email as to the estimated ship date. For additional details or special shipping requirements, please contact Customer Service.

Customer Service  is available from 9:00 am to 6:00 pm PST, seven days a week.

  • RedePack FAQ

  • RedePack Custom Orders

  • Orders & Returns